VeryVelora — Terms and Conditions

 

Please read these Terms and Conditions ("Terms") carefully before using this website. By accessing this site, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree, please discontinue use of the site.

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1. Definitions

• "Company," "we," "us," "our" — VeryVelora and its affiliates, employees, and service providers.
• "Service" — the VeryVelora website, any associated apps, and related features.
• "You," "your," "User" — anyone who accesses or uses the Service.
• "Products" — physical goods, subscriptions, and any other items sold through the Service.
• "Subscription" — any recurring purchase program described in Section 7.
• "Order" — a request to purchase Products submitted through the Service.
• "Billing Cycle" — the recurring interval applicable to a Subscription, as disclosed at the time of purchase.

2. Acceptance of Terms

By browsing the Service, creating an account, placing an Order, or enrolling in a Subscription, you agree to these Terms, along with our Privacy Policy and Refund Policy, which are incorporated by reference. Continued use of the Service after changes to these Terms means you accept those changes.

If you're using the Service on behalf of a business, you confirm you have authority to bind that business to these Terms.

3. Eligibility and Accounts

You must be at least 18 years old to use this Service. If you create an account, you agree to:

• Provide accurate and current information;
• Keep your login credentials secure and confidential;
• Notify us promptly of any unauthorized use of your account;
• Take responsibility for activity that occurs under your account.

We may refuse registration or suspend accounts at our discretion, particularly in cases of suspected fraud or abuse.

4. Communications

By providing your contact information, you agree we may contact you for order updates, customer support, and — unless you opt out — marketing communications. You can unsubscribe from marketing emails at any time using the link in any promotional email or by contacting us at [insert support email]. You'll continue to receive transactional messages related to your orders regardless of marketing preferences. Opt-out requests may take up to 10 business days to process.

5. Orders and Purchases

Product descriptions, images, and pricing are provided for informational purposes and may change without notice. We do not guarantee that all information on the Service is error-free.

By placing an Order, you confirm that:

• You're authorized to use the payment method provided;
• The information you submit is accurate and complete;
• You agree to pay the listed price plus any applicable taxes and shipping.

An order confirmation does not guarantee acceptance of your Order. We reserve the right to cancel or refuse any Order, including in cases of pricing errors, suspected fraud, or product unavailability.

6. Pricing and Payment

All prices are listed in USD unless stated otherwise and exclude taxes and shipping unless noted. Payment is due at checkout. We use third-party payment processors to handle transactions, and by submitting payment information, you agree to their applicable terms as well.

We may change prices, offer different promotions to different customers, or limit order quantities at our discretion. Price changes will not affect Orders already confirmed.

7. VeryVelora Vip Membership

Billing. Your Subscription will automatically renew at the interval disclosed at checkout, and your payment method will be charged the then-current price at each renewal.

Trial Periods.  the trial length will be clearly disclosed at signup. Unless cancelled before the trial ends, your Subscription will convert to a paid plan automatically.

Renewal Notice. We'll send a reminder email before each renewal charge to the address on file. It's your responsibility to keep that email address current.

Cancellation. You may cancel anytime before your next billing date by contacting [insert support email] or through your account dashboard. Cancelling after a charge has processed stops future renewals but does not refund the current billing period, unless required by law.

Failed Payments. If a payment fails, we may retry the charge and/or pause your Subscription benefits until payment is resolved.

8. Refunds and Returns

Standard Window. You may request a refund on unshipped Orders within 30 days of purchase by contacting [insert support email] with your order number.

Shipped Orders. Once an Order has shipped, it's generally not eligible for refund, except as described below.

Defective or Incorrect Items. If you receive a damaged, defective, or incorrect item, contact us within 14 days of delivery with your order number and photos of the issue. We'll offer a replacement or refund at our discretion once the issue is confirmed.

Non-Refundable Items. Shipping fees, Subscription fees already charged, and any item marked "Final Sale" are not eligible for refund.

9. Shipping and Delivery

Estimated delivery times are informational only and not guaranteed. We're not responsible for delays caused by carriers, customs, weather, or other events outside our control. International orders may be subject to customs duties or import fees, which are the customer's responsibility. You're responsible for providing an accurate shipping address; we're not liable for non-delivery due to address errors.

10. Intellectual Property

All content on the Service — text, images, branding, and design — belongs to VeryVelora or its licensors and is protected by applicable intellectual property laws. You may use the Service for personal, non-commercial purposes only. You may not copy, resell, scrape, or create derivative works from our content without written permission.

11. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law;
• Impersonate VeryVelora, our staff, or any other person;
• Send spam or unauthorized promotional material;
• Interfere with the security or performance of the Service;
• Scrape or harvest data without our consent;
• Submit fraudulent orders or false information;
• Purchase products for unauthorized resale.

Violations may result in account suspension or termination.

12. Third-Party Links

The Service may link to third-party websites for your convenience. We don't control or endorse these sites and aren't responsible for their content or practices.

13. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect and use your information. By using the Service, you consent to that collection and use.

14. Disclaimers

The Service and all Products are provided "as is" without warranties of any kind, to the fullest extent permitted by law. We don't guarantee the Service will be uninterrupted, error-free, or meet every expectation. Some jurisdictions don't allow these exclusions, so some may not apply to you.

15. Limitation of Liability

To the maximum extent permitted by law, VeryVelora is not liable for indirect, incidental, or consequential damages arising from your use of the Service. Our total liability for any claim will not exceed the greater of what you paid us in the past 12 months, or $100 USD.

16. Indemnification

You agree to defend and hold VeryVelora harmless from claims arising out of your misuse of the Service, violation of these Terms, or infringement of third-party rights.

17. Dispute Resolution and Arbitration

Informal Resolution First. Before filing a formal claim, please contact us at [insert support email] so we can try to resolve the issue directly.

Binding Arbitration. Any dispute arising from these Terms will be resolved through binding arbitration rather than in court, administered by [insert arbitration provider, e.g. JAMS or AAA] under its applicable rules, before a single arbitrator. Arbitration will take place in [Wyoming county], or by phone/video at your election.

Class Action Waiver. Claims must be brought individually, not as part of a class, consolidated, or representative action.

Exceptions. Either party may seek injunctive relief in court to prevent irreparable harm, such as IP infringement.

18. Governing Law

These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles. Subject to Section 17, any court proceedings will take place in Wyoming.

19. Termination

We may suspend or terminate your access to the Service at our discretion, including for violations of these Terms or fraudulent activity. Sections that by nature should survive termination — including IP, disclaimers, liability limits, and dispute resolution — will remain in effect.

20. Changes to These Terms

We may update these Terms periodically. Material changes will be communicated via email or a notice on the Service. Continued use after changes take effect means you accept the updated Terms.

21. General Provisions

Entire Agreement. These Terms, along with our Privacy Policy and Refund Policy, make up the complete agreement between you and VeryVelora.

Severability. If any part of these Terms is found unenforceable, the rest remains in effect.

No Waiver. Failure to enforce any part of these Terms doesn't waive our right to do so later.

Assignment. You may not transfer your rights under these Terms without our consent; we may assign ours freely.

Force Majeure. We're not liable for delays caused by events outside our reasonable control.